We collect and store information for various uses depending on how you interact with our site.
The information below is automatically detected or provided by you to utilise the full functionality of our services.
|User Type||Information Collected||Why We Collect It||How Long We Store It|
|Site Visitor||IP Address||Internal & External Troubleshooting||26 months|
|Customer||First & Last Name||Order Fulfilment, Analytics||Does not expire|
|Customer||Email Address||Order Confirmation & Tracking, Remarketing, Support, Maestro Label Designer||Does not expire|
|Customer||Phone Number||Order Fulfilment||Does not expire|
|Customer||Invoice Information||Order Fulfilment||Does not expire|
|Customer||Dispatch Information||Order Fulfilment||Does not expire|
|Customer||Device Data||Fraud Detection||Does not expire|
Other information is voluntarily provided by you to access non-essential functions of the site. This includes your name and email address for submissions to the following sections: Customer Ideas, Product Reviews, Testimonials, and Forum. This information is used to email reward codes, provide support, and attribute your submitted content to the public name or nickname you specify during creation. It does not expire.
All of the communication between site users and Online Labels is transmitted over an HTTPS connection. Our servers are PCI-compliant for the safe storage of payment information. In addition, sensitive information is encrypted and stored in a secure data centre.
We want to ensure you understand and are comfortable with our use and disclosure of your personal information. You can opt out of our data sharing at any time using the buttons below.