Customer Service
Brilliant service every time from Online Labels. Only once has their been a mistake with an order, and this was when I ordered a specific sized label, and they accidently sent me the wrong size, when this was highlighted, they simply sent me the correct ones immediately, with no quibbles towards wanting me to return the ones sent to me in error. Perfect service and quality labels on every occasion. Old fashioned customer service that should be applauded.
Denise Colombari
07/10/2020
customer service
I bought some labels a year ago and used about half the packet. Used the rest today but the actual labels had not been cut so they didn’t separate from the paper. Rang customer services and being sent new labels. No quibbles just a sincere apology and a whole pack of labels. Thank you fantastic customer service.
julie collins
01/10/2019
TRULY SUPERIOR
I have never had such not only superb products from a company but such a superior customer service, they truly are second to none. I was clueless on how to use the designer, which is an amazing tool that they provide unlike ANY other label company, i wouldn't dare to try and remember how many calls i made asking for help and that is what i got and more, not only were they so extremely helpful but also extremely nice too, truly a rare thing these days, it seems that customer service has left the building and has been replaced by a machine, even when they are actual people they are machines using a script, but not with these. I will not go anywhere else for any of my labels now even if they are demonstrably cheaper, as i know i wouldn't get a better label or better customer service. Thanks so much for being who you are. Tracey xx
TRACEY
31/07/2017
Excellent Customer Service
I would like to say Thank You for such amazing customer service. I have contacted them on two occasions and each time I received such good support. I only wish more companies that I deal with were like this. I would and do, recommend your company wholeheartedly!
Linda Smith
27/12/2016
Amazing!
I can't say enough words for this website and company! Making running my small company a pleasure! Great range of products, amazing quality, but best of all - speedy delivery and always accommodating on special requests. Best customer service! I will definitely continue using them for as long as I can & recommend it to everyone!
Paula
05/04/2016
Product Quality & Ease of Use
Can't speak highly enough of dealing with this business. Most impressed with range of product, speed of delivery and free software.
Jimmy
08/11/2015
Recycled Matt White Labels
Excellent service - very helpful with any queries raised by me & labels are wonderful quality and wonderfully priced! The label design templates have been so easy to use. Will definitely be buying from Online Labels again.
Donna
30/04/2015
Customer Service & Product
One of the BEST there is. This company bends over backwards to make sure their customers are treated right. It is a very RARE treat these days and to also have a very Great product to boot!! I use their product every day and with the Maestro Design Tool, it makes my life easy. I highly recommend their product and service to one and all!!
Bill
26/03/2014
Best Quality, Amazing Selection, Outstanding Service
I am always impressed with how quickly I receive my orders from Online Labels. I also find the Maestro Design Tool invaluable for developing new labels on the fly. It's great to do business with a company who understands their customers needs. I will continue to use and recommend them!
Elizabeth
16/03/2014
All around Great Products and Service
Thank you for quality labels and awesome quick service, recommended highly for your business needs!
Michelle
28/02/2014
good service.
This company is the BEST EVER!!!!! I couldn't ask for better and very courteous service. I will never use another company.
Rita
17/02/2014