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Support Topics

Billing / Ordering (9)

  • Can I cancel or change an order once it has been placed?
  • What method of electronic payment will you accept?
  • Is VAT included in the price of the labels?
  • What is your return policy?
  • What is your exchange policy?
  • How do I change my account password?
  • How do I change my account information?
  • How can I view a copy of my invoice?
  • How do I apply a Reward Code that I have received?

Delivery (7)

Printing (9)

  • Can I print onto your laser material with an inkjet printer?
  • Why is the print scratching off my label sheets when using a laser printer?
  • Why is the ink smearing after I print on an inkjet printer?
  • Why won’t my label sheets load into the printer?
  • Why is my printer jamming?
  • What is a monochrome laser printer?
  • Can I print onto your inkjet label material with a laser printer?
  • There seems to be too much ink coming out of my printer causing smearing/smudging. How can I adjust this?
  • Can I handwrite on my labels with a marker or pen?

Product Questions (11)

  • Are your removable labels available in a clear or colored material?
  • Can I run my label sheets through a Laser printer more than once?
  • Do you have any packs smaller than 100 sheets available at this time?
  • Do you have templates for formatting the labels?
  • Do you have waterproof labels?
  • How is the quality of the labels?
  • What does "Removable" mean?
  • What does the description “Matt” mean?
  • What type of adhesive is used on your labels?
  • Will label sheets work in a photocopier?
  • Read 1 More

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