Browse FAQs or start your search below.
Yes, we have blank and pre-designed templates to help you make the most of your labels. Browse blank templates or search our pre-designed options.
If your image or file is a JPG, JPEG, GIF, PNG, or PDF, you can import it using the "+Upload New Image" button under the "Images" tab in the vertical toolbar to the left of the screen. Hit the "Upload New Image" button and browse to where your image is saved on your computer. Select the image and click "Upload." This will add your image to Maestro Label Designer.
To add the image to your design, click on the thumbnail preview. Your image will be automatically added to your label design.
Activation codes give users access to the full version of Maestro Label Designer. Without them, users can complete the same tasks, but will see a watermark across their labels when printing.Activation codes are included with every purchase from OnlineLabels.com. If you have an activation code, learn how to apply it to your account. If you're unsure, find out where to look. You can also purchase an activation code if you'd prefer to remove the watermark from your designs.
Clicking "Open directly from your browser" will open a PDF of your design in a new window. If you have a pop-up blocker enabled, it will stop your computer from opening your design. Find out how to turn off your pop-up blocker or select the "Download and Print" option instead (recommended).Your computer's version of Adobe Reader could be another reason your PDF isn't generating. Make sure you have the most recent version of Adobe Reader. Download the newest version.
Maestro Label Designer is available for free to all users. However, without an activation code, users will see a watermark across their labels when printing at home. Purchasing an activation code will remove the watermark from your designs.Continue to Maestro Label Designer or view pricing plans.
Yes, Maestro Label Designer will run on your Mac. When it comes to printing, Apple's Preview program has limited scaling options. We highly recommend downloading Adobe Reader for best results.
Your designs will be saved in Maestro Label Designer, regardless of your activation status. However, you will see a watermark across your labels if you plan to print them at home.Purchasing an additional activation code will remove the watermark from your designs.
Maestro Label Designer can support .jpg, .jpeg, .gif, .png, and .pdf file formats. To ensure the best possible print quality, we recommend that all artwork be submitted with a resolution of 300 dpi or greater.
Maestro Label Designer is a web-based platform that works with:
At this time, Maestro Label Designer is not compatible on mobile devices.View browser requirements for Maestro Label Designer.
At this time, Maestro Label Designer is not compatible on mobile devices.
View browser requirements for Maestro Label Designer.
Maestro Label Designer is compatible with all of our label configurations. We have created exact templates for every label to ensure you can design on a variety of our product offerings. Browse blank label templates.
If you can't find the template you're looking for, please call our customer service team at 0203 051 9664.
Yes, you can import your mailing lists or any other variable data lists into Maestro Label Designer. Follow these instructions to get started.
Activation codes are included with every OnlineLabels.com purchase, or you can purchase one independently.
Check for activation codes in your account or view pricing plans.
Click here to launch Maestro Label Designer or copy and paste the following URL into your browser. You can also choose "Design & Templates" from the main menu and click the green "Start Designing" button.
Need additional help? Learn how to find your activation code or activate your account.
Click on your image to select it. Find any of the white boxes around the edges of your picture and pull them in or out to create your desired size. Be cautious when making your image bigger, you don't want it to lose resolution.
Note: By default, your image will scale proportionally. If you want to stretch or shrink your image independent of its aspect ratio, hold down the shift key while dragging the white boxes.
For more detailed instructions, click here.
Click on your object to select it. Once the white boxes appear around the edges of your object, press the "Delete" button on your keyboard or right-click and select "Delete Objects."
You must have a working Internet connection to use Maestro Label Designer. However, you can preemptively save a PDF of your design to your computer for offline viewing.
To save a design as a PDF, hover over "File" in the blue navigation bar. Choose "Export," then "Full Sheet." Your design will automatically download.
Note: You can't re-upload your full-sheet design to Maestro Label Designer.
Click "Saved Designs" in the vertical toolbar to the left of the Maestro Label Designer home screen. You will be automatically redirected to "All Designs" within the "Saved Designs" page. From there, you can create, edit, and delete folders as well as move, rename, and delete designs.
For detailed instructions, follow our step-by-step guide to using the folder system.
Papers can shift during the printing process. In addition, some programs and browsers scale documents during printing. To fix it, try the following solutions:
For additional assistance, please call our customer service team at 0203 051 9664.
Activation codes can be found in various places across our website and products. They include:
For more detailed instructions, visit our support article on the topic.
You must install Adobe Flash Player to access additional font options in Maestro Label Designer. Once Adobe Flash Player is installed, restart Maestro Label Designer. Any fonts currently installed on your computer should appear below the preset fonts in the "Font Family" dropdown.
If you are downloading new fonts to your computer, follow these instructions then repeat the directions above.
In some instances, PDF viewers can't process certain fonts or images. When this happens, the PDF viewer may add squares around your design or lines through it. You can eliminate this issue by telling your PDF viewer that your document is an image. Here's how:
In Adobe Reader (our recommended PDF viewer), hit print. Click "Advanced" toward the top. Check the box for "Print As Image."
Every printer on the market has a fixed, maximum printable area where the ink or toner stops. That space is called the "non-printable margin."
If your label configuration extends to the edge of your sheet or close to it, we recommend figuring out your non-printable margins. To determine what your printer's non-printable margins are, you can look to your printer's instruction manual or use our printer margin tool. Print the document and measure the 1" line in step 2. If the line is not an accurate inch, return to the print dialog box and select the "Fit to Page" or "Print Actual Size" option. Setting the "Custom Scale" option to 100% will produce the same results. Print the document again and remeasure. Once you're sure it's printing to scale, start from the edge of the paper and work your way in until you find the first full box, each box is 30mm wide. The numbers next to the first full box are your non-printable margins.
Use those measurements to adjust your label design. If you're using Maestro Label Designer, hover over the "Print" menu and click "Page Setup." From there, you can adjust your settings to fit within your printable dimensions.
A "bleed" is when you allow your design to transcend the dimensions of the "finished product." Bleeds ensure that once label paper is cut or a label is peeled up from its liner that your desired color reaches the edge of the label and you don't have any unprinted edges. Bleeds also account for any shifting that occurs throughout the printing process.
We suggest adding a bleed of at least 3.175mm or 1.5875mm to your design. This will account for the slight movement that can occur during the printing process.
Learn how to add a bleed using Maestro Label Designer.