How Can We Help You?

Click here to launch Maestro Label Designer or copy and paste the following URL into your browser. You can also choose "Design & Templates" from the main menu and click the green "Start Designing" button.

https://maestro.uk.onlinelabels.com/designer/maestro.aspx

Need additional help? Learn how to find your activation code or activate your account.

Activation codes give users access to the full version of Maestro Label Designer. Without them, users can complete the same tasks, but will see a watermark across their labels when printing.

Activation codes are included with every purchase from OnlineLabels.com. If you have an activation code, learn how to apply it to your account. If you're unsure, find out where to look. You can also purchase an activation code if you'd prefer to remove the watermark from your designs.

Activation codes can be found in various places across our website and products. They include:

• On the order confirmation screen after placing an order
• In your order confirmation email
• On both the front and back of your order's packing slip
• Under "Activation Codes" in "My Account"
• Under "Activation Settings" in Maestro Label Designer

For more detailed instructions, visit our support article on the topic.

Maestro Label Designer is available for free to all users. However, without an activation code, users will see a watermark across their labels when printing at home. Purchasing an activation code will remove the watermark from your designs.

• Resolution of uploaded photos is at least 300 dpi
• Bleed extends at least 3.175mm past label outline
• Safe margin is observed
• File types are .jpg, .jpeg, .gif. .png, or .pdf
• File uploads are no larger than 3 MB
• Lines and borders are at least 0.5 points

Clicking "Open directly from your browser" will open a PDF of your design in a new window. If you have a pop-up blocker enabled, it will stop your computer from opening your design. Find out how to turn off your pop-up blocker or select the "Download and Print" option instead (recommended).

Yes, we have blank and pre-designed templates to help you make the most of your labels. Browse blank templates or search our pre-designed options.

Maestro Label Designer can support .jpg, .jpeg, .gif, .png, and .pdf file formats. To ensure the best possible print quality, we recommend that all artwork be submitted with a resolution of 300 dpi or greater.

Your designs will be saved in Maestro Label Designer, regardless of your activation status. However, you will see a watermark across your labels if you plan to print them at home.

Yes, Maestro Label Designer will run on your Mac. When it comes to printing, Apple's Preview program has limited scaling options. We highly recommend downloading Adobe Reader for best results.

You can import images to Maestro Label Designer by clicking on "Images" in the vertical toolbar to the left of the screen, then "+Upload New Image." To add the image to your design, click on the thumbnail preview. Your image will be automatically added to your label design.

To resize your image, select it on your canvas. Find any of the white boxes around the edges and pull them in or out to create your desired size. Note: By default, your image will scale proportionally. If you want to stretch or shrink your image independent of its aspect ratio, hold down the shift key while dragging the white boxes.

Learn more about uploading photos or resizing images.

Papers can shift during the printing process. In addition, some programs and browsers scale documents during printing. To fix it, try the following solutions:

• Try stacking your sheets neatly and evenly in the printer tray.
• In the printer dialog box that comes up when you hit print, look for "Page Scaling" and/or "Rotate and Center." You want both options to be turned off. For best results, use Adobe Reader.
• Run the Alignment Wizard in Maestro Label Designer. It will detect printer shifts and adjust your design automatically. Read the step-by-step instructions.
• Add a bleed to your designs to help minimize the impact of shifting. Learn more about bleeds in Maestro Label Designer.

For additional assistance, please call our customer service team at 0203 051 9664.

A "bleed" is when you allow your design to transcend the dimensions of the "finished product." Bleeds ensure that once label paper is cut or a label is peeled up from its liner that your desired color reaches the edge of the label and you don't have any unprinted edges. Bleeds also account for any shifting that occurs throughout the printing process.

We suggest adding a bleed of at least 3.175mm or 1.5875mm to your design. This will account for the slight movement that can occur during the printing process.

Learn how to add a bleed using Maestro Label Designer.

In some instances, PDF viewers can't process certain fonts or images. When this happens, the PDF viewer may add squares around your design or lines through it. You can eliminate this issue by telling your PDF viewer that your document is an image. Here's how:

In Adobe Reader (our recommended PDF viewer), hit print. Click "Advanced" toward the top. Check the box for "Print As Image."

Maestro Label Designer is compatible with all of our label configurations. We have created exact templates for every label to ensure you can design on a variety of our product offerings. Browse blank label templates.

If you can't find the template you're looking for, please call our customer service team at 0203 051 9664.

Click on your object to select it. Once the white boxes appear around the edges of your object, press the "Delete" button on your keyboard or right-click and select "Delete Objects."

• To run the program, you'll need the latest version of Google Chrome, Mozilla Firefox, Apple Safari 6 or greater, Internet Explorer 10 or 11, or Microsoft Edge.
• To print your design, download Adobe Acrobat Reader for best results (some programs and browsers will scale your design incorrectly causing misaligned prints).
• To add your own fonts, install Adobe Flash Player 10 or greater.

At this time, Maestro Label Designer is not compatible on mobile devices.

View browser requirements for Maestro Label Designer.

You must have Adobe Flash Player installed on your computer for Maestro Label Designer to access your fonts. Once Flash is installed, they'll be listed in alphabetical order at the bottom of the "Font Family" dropdown.

If you have Adobe Flash Player installed and you can't find your fonts, your browser may be disabling it or it may not be compatible with Maestro Label Designer. Note: Personal fonts are not available when using the mail merge feature.

Yes, view pricing plans. Click "Purchase License" and complete the checkout process to receive your activation code.

Maestro Label Designer is a web-based platform that works with:

• Apple OSX
• Linux
• Microsoft Windows XP
• Microsoft Vista
• Microsoft Windows 7, 8, and 10

At this time, Maestro Label Designer is not compatible on mobile devices.

Yes, you can import your mailing lists or any other variable data lists into Maestro Label Designer. Follow these instructions to get started.

Click "Saved Designs" in the vertical toolbar to the left of the Maestro Label Designer home screen. You will be automatically redirected to "All Designs" within the "Saved Designs" page. From there, you can create, edit, and delete folders as well as move, rename, and delete designs.

For detailed instructions, follow our step-by-step guide to using the folder system.

You must install Adobe Flash Player to access additional font options in Maestro Label Designer. Once Adobe Flash Player is installed, restart Maestro Label Designer. Any fonts currently installed on your computer should appear below the preset fonts in the "Font Family" dropdown.

If you are downloading new fonts to your computer, follow these instructions then repeat the directions above.