How Can We Help You?
Browse FAQs or start your search below.
Frequently Asked Questions
- Do you have templates for formatting the labels?
What are the artwork guidelines for Maestro Label Designer?
- Resolution of uploaded photos is at least 300 dpi
- Bleed extends at least 3.175mm past label outline
- Safe margin is observed
- File types are .jpg, .jpeg, .gif. .png, or .pdf
- File uploads are no larger than 3 MB
- Lines and borders are at least 0.5 points
View additional artwork guidelinesWas this answer helpful? 90
What's a bleed / bleed area?
A "bleed" is when you allow your design to transcend the dimensions of the "finished product." Bleeds ensure that once label paper is cut or a label is peeled up from its liner that your desired color reaches the edge of the label and you don't have any unprinted edges. Bleeds also account for any shifting that occurs throughout the printing process.
We suggest adding a bleed of at least 3.175mm or 1.5875mm to your design. This will account for the slight movement that can occur during the printing process.
Learn how to add a bleed using Maestro Label Designer.Was this answer helpful? 80
What's a die cut?
The term "die cut" is used to describe the process of cutting shapes from paper and other materials. This process works a lot like a cookie cutter – we place a die cutter on our machines and run it over uncut label paper. The resulting labels have shapes cut into them that correspond to the shape of the die.
This means that the die line is the physical border of your label. You should design your label with the assumption that nothing outside the die line will print or remain on the label once it's peeled up from the sheet. If you want your design to go all the way to the edges of your label (as opposed to it having a white border), consider adding a bleed.Was this answer helpful? 76
Can I handwrite on my labels with a marker or pen?
It depends on the material and writing instrument. Permanent-style markers (such as Sharpies®) work on most of the materials we offer. Other writing instruments like ballpoint or felt-tip pens should only be used on our paper-based materials. These materials include our white matt, standard colours, fluorescents, and brown kraft.
Was this answer helpful? 10
Why does the background color around certain textboxes and images appear to be darker when it's printed?
In some instances, PDF viewers can't process certain fonts or images. When this happens, the PDF viewer may add squares around your design or lines through it. You can eliminate this issue by telling your PDF viewer that your document is an image. Here's how:
In Adobe Reader (our recommended PDF viewer), hit print. Click "Advanced" toward the top. Check the box for "Print As Image."Was this answer helpful? 92