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How do I track my order?

To use our "Order Tracking Tool," follow the directions below.

  1. Launch the tool by clicking here or scrolling to the bottom of the website and selecting "Order Tracking" from the footer.
    Website footer showing Order Tracking
  2. Enter your email address in the first blank. If you know your order, invoice, or PO number, enter it into the second blank. Hit "Track."
    Order Tracking page
  3. An email with a tracking link will be sent to your inbox. Clicking the link will open the following page:
    Order tracking results, with no order specified When no order, invoice, or PO number is entered, all orders placed within the last 60 days will be displayed.

    or

    Order tracking results, for specified order If an order, invoice, or PO number is entered, only the specified order will be displayed.

To track your order via "My Account," follow the steps below.

  1. Log into your account using the "My Account" link located in the header of our site.
    My Account menu
  2. Click on the "Order History" link in the left-hand column.
    Order history button with tracking
  3. Click on the "Track Package" link beside the truck icon. You can also click on your order number, which will display your order details and your package's tracking number.

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